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Residential Care

Residential Care Placement

Terms of referring:

Urgent short term placement in a residential care facility (rest home, private hospital or dementia) may be funded by POAC to avoid an acute hospital referral or to assist in discharging the patient from hospital.  POAC may also be used as an interim measure, pending permanent care arrangements or assessments.  

Referrals after 2pm daily may need to be deferred to the next business day.  Weekend referrals must be pre-arranged during business hours, OR can be arranged directly with the facility if over a weekend.  The details of the accepting facility can be documented on the referral form.

If referring over the weekend, POAC will pre-approve these days of funding and will review the ongoing funding arrangements on the next business day.  


1. All medication and signed prescriptions must be provided prior to patient transferring to facility

2. COVID-19 - Aged care provider screening form to be completed

Ministry of Health Guidelines require completion of a Covid-19 screening form prior to any proposed transfer or new admission to an Aged Residential Care (ARC) facilitiy.  This form can either attached to the POAC referral form, or emailed to POAC

3. If referral is not being made by the patient's own GP, the referrer must contact the GP practice to discuss and arrange ongoing clinical responsibility, prior to referring

Home Based Supports

Home Based Support (3-5 days)

Short term assistance with personal cares, medication prompting or meal preparation.  This is a short term service providing care through acute illness, emergency social situations or bridging a gap between funding streams or alternative services being available.  Call us if extended care required.

- POAC does NOT fund shopping or house cleaning activity.  

- Post operative support requests should be sent to local NASC service

Home Based IV Therapy

Short term use of IV antibiotics at home (usually 1-3 days) can be funded under POAC, with approval based on individual patient need. If longer than this is required, call the Infectious Disease team to discuss.  Please review the checklist and ensure all requirements are met.

Hospital Referred Radiology Request

IV Ferinject (CMDHB)

CMDHB residents may be eligible for POAC funded IV iron infusion.  View here for more details, including links to patient information, clinical pathway, funding criteria and infusion checklist.

Zoledronate Subsidy

Zoledronate (Aclasta) infusion subsidy is available for CMDHB patients meeting strict criteria.  Automatic approval is provided upon application below.

Maternity Referrals (CMDHB only)

Important message regarding urgent scans:

South Auckland scans are in high demand and there is currently a shortage for Jan and early Feb.  Please ensure priority is given to high clinical need only.  Referrals will be managed based on higher priority and then order of receipt.  

If the request is not for a clinical reason and required within 24-48 hours then the request will be declined and returned to referrer for follow up.

We thank you for your understanding.


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