POAC St John Ambulance Transfer Service
Clinical Hub and Emergency Q Referrals
In November 2020 a pilot commenced with Emergency Q and St John Clinical Hub.
Within the St John Clinical Hub, St John paramedics and Homecare Medical nurses provide secondary telephone triage for low acuity calls. This is to ensure that people who have called 111 receive the right care, in the right place, at the right time. When appropriate, patients are given advice to be seen at a local urgent care clinic, without receiving an ambulance response, whereby the cost of the consultation will be covered by POAC.
See below correspondence and referral process poster for more information.