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Christmas and New Year Holiday Period

POAC OVER THE HOLIDAY PERIOD

Thank you for your support over the year, we look forward to an exciting 2019.  

From our team to yours, Merry Christmas and a safe and happy holiday season!

POAC HOURS OVER THE HOLIDAY:

The POAC coordinators are taking a well deserved break over the Christmas and New Year period.  The office will close midday 21st December and re-open on Thursday 3rd January.

Limited services will be available and someone from the team will be available for urgent phone calls.  Refer below for service availability:

RADIOLOGY:

Ultrasound and CT scans will not be available for booking over this period.  Refer to the Auckland Regional Health Pathways or discuss with on-call specialty for appropriate management advice.  Bookings will be unable to be made until the 3rd January.

Urgent plain X-rays will be available through your local radiology provider.  Reporting times may vary so contact radiology directly to discuss.

REST HOME / PRIVATE HOSPITAL:

This service will be unavailable over the stat holidays and weekends.  

If the residential care facility has been contacted directly and has accepted the patient then this can can be confirmed on the online POAC referral by entering the name and contact email of the facility.  

HOME SUPPORTS:

Business as usual here.  Refer online and liaise directly with the provider if any questions regarding care delivery, phone contact below:

Geneva Homecare: 0508 466 322

Total Care Health Services: 0800 426 877

TAXI:

This can be booked directly by Urgent Care Clinics (or extended hours clinics), refer to reception for the details.

AMBULANCE:

Hospital transport should be booked by the hospital.

For any other POAC patients requiring transport, book directly with St John and advise travel cost to be redirected to POAC, PO Box  38 248, Howick.  Quote the POAC case reference number.

FERINJECT IRON INFUSIONS:

Referrals from Thursday 20th December will be booked from Thursday 3rd January when services resume as normal.

POAC CONTACT DETAILS OVER THE HOLIDAYS

Phone: (09) 535 7218 (available 8.30am - 5.30pm only)  

Email: referral@poac.co.nz 



 

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